Join Amity!

Working at Amity is an exciting opportunity to step up your career and work in a high-growth, global tech scale-up company. 🔥 We’re backed by leading VC firms with more than $30M funding raised to date. Since 2017, we’ve achieved over 200% YoY revenue growth and our team has grown from 40 employees to 200+ (with over 27 nationalities 🌏). With 4 offices in Bangkok, London, Milan, and Miami, we now serve industry leading companies such as TrueID, AirAsia, Unilever, and more.

Our flagship product, Amity Social Cloud, is a collection of SDKs that enables companies to easily integrate social features into their app or digital channels. We provide businesses with a solution to build their own social network easily, with little code and in no-time. Partnering with companies, we maximize the potential of their app with social experiences, to help them build their own communities, increase user engagement and retention, and grow their revenues.

Your impact:

  • As an Account Executive, you will be responsible for holding a discovery call, giving prospects product demo, and closing the deal

Your team:

  • You will work closely with our Product & Engineering Team to build a deep understanding of our products

Your day-to-day responsibilities:

  • Establish a strategy and plan for your assigned accounts to identify new upsell and cross-sell opportunities for growth across Amity products and solutions (manage numerous opportunities concurrently and strategically)
  • Make cold calls and reaching out to prospects and qualified leads
  • Establish and maintain a deep understanding of our customers' unique challenges and goals and their operating environment
  • Build exceptional long-lasting relationships with our customers to convert them into product advocates
  • Work closely with our Product & Engineering Team to build deep understanding of our products, ensure on-time product delivery and work with the implementation team to integrate our software with external sources
  • Troubleshoot technical issues and engage feedback from our customers to improve our product to increase customer satisfaction and retention
  • Manage key/ major customer touch points, including business reviews, and renewal discussions to ensure a fully engaged, seamless, and positive customer experience
  • Assemble a multi-faceted change management plan to ensure that client adopts and uses the solution to increase engagement and for us to curb runaway churn and increase customer loyalty

Your ideal profile:

  • Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degrees; or equivalent combination of education and experience
  • Must have at least 1-3 years of experience in account management in the technology or SaaS sector for enterprise clients, including business-to-business selling experience
  • Experience handling with corporate or strategic accounts
  • Building and managing a sales pipeline and achieving/exceeding quota
  • Excellent in both English and Thai language (written and verbal), interpersonal and presentation skills to effectively engage with and present to senior-level executives

What’s in it for you: