Business Analyst

Your impact:

We are looking for candidates with expertise in both information technology and business administration. Business analysts are responsible for enhancing the quality of Chatbot projects and simplify business requirements to ensure buy-in from all stakeholders, work with the development team to ensure that they understand the specifications, and create documents such as business requirement documents and test cases.

How do we work?

  • Zoho Project and Professional project management tool is the foundation of how we run the team
  • Our team's goal is to design and implement the right system that balances between product capability and customer requirement. We foster innovative solutions that push the limit of our product to meet customer expectations.
  • We love making things work for our customer - however there will be times where we need to negotiate and find the best win-win alternatives that would allow us to overcome obstacles.
  • We emphasize research, collaboration, proper technical design over plain coding. We believe a high-quality system starts from proper preparation and thorough architectural design.
  • We love ideation, brainstorming, but not fighting.
  • We do love new technologies, we love to try them but the most important is the suitability of those technologies with our development.
  • Our leadership team who will coach you consist of our CTO who certifies AWS Certified Solution Architect Professional certification - and our Project Advisor - who has more than 20 years of enterprise project management experience.

Your ideal profile:

  • Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or related fields
  • At least 2 years experience in Software development or IT
  • Strong designing logic and creativity in software development
  • Proactivity and Problem-solving skills are mandatory
  • Good relations with teams and maintain relationships with customers
  • Excellent English verbal and written communication

Your day to day:

  • Collaborates with the Project Manager to ensure that the development meets the established scope and timeline.
  • Conducts interviews to gather customer requirements.
  • Validating and documenting business requirements​.
  • Communicating software specifications to the Development teams and other stakeholders.
  • Participates in the QA to ensure solutions meet business needs and requirements.
  • Execute and monitor testing activities and ensure they are completed as expected
  • Creating defects log and report to the Development teams.
  • Creating FSD, TSD, Test Case, Test Result, User Manual, and Test Scenario for solutions​.

What’s in it for you:

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